Website FAQ's
General questions
In the case of “BidNow” listings, when you enter a High Bid, the system will bid on your behalf up to (but not beyond) your High Bid value. If another member places a bid that is equal to your maximum High Bid value, your High Bid will be placed and will appear in the Bid History as two consecutive bids from you. Your High Bid will have priority over other bids of the same value, as it was placed earlier. If your High Bid value is outbid, you will receive a “You have been Outbid” email.
Click here for the registration page or you can find the page from our homepage; click the register here link below the 'member’s ‘sign in’ box.
You will then need to: enter your details, choose a membership type and then click ‘Create Account’.
In order to participate in online auctions with Simulcast you will need to have ‘National Membership’ or ‘Dealer Membership’.
You will receive an email automatically from Manheim (check your spam inbox if you do not receive this email), click on the activation link within the email and follow the prompts.
Dealer Membership
If you have selected ‘Dealer Membership’, you will be advised to attach your dealer licence. Alternatively, email or fax your dealer licence to the Service Desk.
Fax Number: 03 9922 6454
Email: support@manheim.com.au
Once your dealer licence has been received, it takes up to 24 hours for your online account to be activated.
You must register separately online and in lane.
The benefits of an online account include:- Watch out for specific vehicles coming to auction
- Save your search query
- Bid online, view auctions in progress (full membership required)